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Diploma of Hospitality Management

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Duration

52 weeks

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Offshore Tuition Fee

$14,000*

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Locations

TAS & NSW

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Number of units

28 units

Pre Enrolment Information

Prior to enrolment, it is a mandatory requirement for students to attend a Pre-Enrolment Consultation session to ensure students are fully aware of the required course information and can make an informed decision.

Course Code

SIT50422

Course Overview

SIT50422 – Diploma of Hospitality Management reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.

Course Duration

44
Weeks Tuition
+

8

Weeks Break
=

52

Total Duration

Pre-Requisites

 Units in this qualification Pre-requisite unit
SITXINV006 – Receive, store and maintain stock
SITXFSA007 – Transport and store food
SITXFSA008 – Develop and implement a food safety program
SITXFSA005 – Use hygienic practices for food safety
SITXFSA007 – Transport and store food
SITXFSA008 – Develop and implement a food safety program
SITXFSA006 – Participate in safe food handling practices

Entry Requirements

Successful completion of Australian Year 12 or Australian equivalent is mandatory.

Students must be 18 years old and above.

A minimum of IELTS 6.0 or equivalent is required.

Course Format

Core Unit CodeCore Unit Title
SITXCCS015Enhance customer service experiences
SITXCCS016*Develop and manage quality customer service practices
SITXCOM010Manage conflict
SITXFIN009Manage finances within a budget
SITXFIN010Prepare and monitor budgets
SITXGLC002Identify and manage legal risks and comply with law
SITXHRM008Roster staff
SITXHRM009Lead and manage people
SITXMGT004Monitor work operations
SITXMGT005Establish and conduct business relationships
SITXWHS007Implement and monitor work health and safety practices
Elective Unit CodeElective Unit Title
SITXFSA005Use hygienic practices for food safety
SITXHRM010Recruit, select and induct staff
BSBOPS601Develop and implement business plans
SITXINV006Receive, store and maintain stock
SITHKOP013Plan cooking operations
BSBTWK503Manage meetings
SITXHRM012Monitor staff performance
SITXFSA006Participate in safe food handling practices 
SITXINV007Purchase goods
SITXINV008Control stock
SITHACS009Clean premises and equipment
SITHACS016Provide accommodation reception services
SITXCCS010Provide visitor information
SITXFSA007Transport and store food
SITXFSA008Develop and implement a food safety program
SITHIND006Source and use information on the hospitality industry
SITTTVL001Access and interpret product information
Notes

The following unit within this qualification requires service periods. The skills in this unit of competency must be demonstrated in an industry workplace or a simulated industry environment set up for the purposes of assessment.

*SITXCCS016 – Develop and manage quality customer service practices requires students to complete 4 service periods in an operational business environment where customer service takes place.

Vocational Placement

Vocational Placement Information

Students must be willing to undertake vocational placement as part of their qualification. Vocational placement provides students with the opportunity to apply skills and knowledge in real scenarios. It is a requirement of this qualification that students undertake a minimum of 4 complete service periods[1] of unpaid vocational placement[2].

Prior to commencing their placement, students must complete and be deemed competent in prerequisite units.

Students may select their own vocational placement location in an industry workplace, subject to the college’s assessment of its suitability. Students will also be given a vocational logbook, which they must complete during their placement hours.

Students will be required to arrange, at their own expense, transportation to and from their placement location and may be required to undertake placement anywhere within Australia. Should students be required to travel interstate for placement, the college will cover the cost of all interstate travel and accommodation during the placement; however, students will be required to organise their own local travel to and from placement locations.

If students are unable to secure their own placement, the college will organise students’ vocational placement in a simulated industry environment set up within the campus.

[1] A complete service period (shift) equals 6 hours or more

[2] SITXCCS016 – Develop and manage quality customer service practices requires students to complete 4 service periods in an operational business environment where customer service takes place.

Student Equipment Required

Students MUST have the following IT equipment prior to enrolling with Australian Vocational Training Academy and will require a suitable study space for self-study, assessment activities, or to participate in online classes.

Students are required to have their own laptop prior to the commencement of their course.

Hardware requirements:

Desktop or laptop with the following recommended System Requirements:

  • Specification of desktop or laptop is as below:
    • Processor: 2.5–2.9 GHz process
    • Memory: 8 GB
    • Display Card: 1 GB GPU
    • Disk Space: 100 GB
    • Microsoft® Windows® 8.1 or Windows 10 version 1809 or above  
    • Apple® macOS® Monterey v12, or Apple® macOS® Big Sur v11, or Apple® macOS® Catalina v10.15  
  • A webcam, e.g. built-in to a laptop or a USB webcam.
  • Audio input and output suitable for video conferencing or online classes.
  • A headset or earbuds with a microphone is recommended.  
  • Photo/scan – a camera, e.g. on a mobile phone, can be required to scan and submit handwritten materials.

Software Requirements: 

  • A web browser such as Microsoft Edge, Firefox, Google Chrome, or Safari.  
  • Students are expected to access the web version of Microsoft Office 365 (i.e., Microsoft Outlook, Teams, Word, Excel, PowerPoint, Planner, To Do, and Project).
  • Students studying CAD will have access to the College’s Computer-aided design (CAD) system (if applicable to students qualification)

Internet Requirements:

  • A reliable, high-speed broadband internet connection with sufficient upload and download capacity. A Wi-Fi or mobile connection can be acceptable.  
  • Students will have access to the college’s wireless connection whilst on campus. 
  • Community internet and computer access:
  • In Australia, public libraries offer free access to computers and the internet, although students may require a membership card or be required to pay a small charge.
  • Students may need to book ahead if they wish to use library services.
  • Students will also have access to printing and photocopying services on a pay-per-page basis. Most libraries also provide wireless hotspots and recharging stations at no cost for students using their own devices. 

Other Information:

The college encourages students to acquire the following skills and knowledge related to operating and maintaining an efficient study environment:

  • Know how to install, use, and keep their computer’s internet browser and other software up to date (e.g. installing security updates)
  • Be proficient in connecting their laptop and/or mobile device to wireless networks either at the college campus, your local library, or other locations
  • Ability to use a web camera and headset/microphone
  • Know how to use cloud storage (e.g. through Office 365 OneDrive)
  • Ability to use Microsoft Word and other related software packages.

Related Occupations

The following academic and employment pathways are available to students who complete this qualification:

Hospitality Manager
Motel Manager
Sous Chef
Chef Patissier
Restaurant Manager

Please Note: Completion of an AVTA qualification does not guarantee an employment outcome.

Qualification Issued

Once the units of competency required in the training package for this qualification have been successfully completed, the student will be issued with SIT50422 – Diploma of Hospitality Management and an academic transcript of all completed units within 30 calendar days. Students who successfully complete individual units of competency within the qualification, but not the qualification in its entirety will be eligible to receive a Statement of Attainment. This document contains a record of all completed units and will be available to students by the end of their course.

AVTA does not guarantee:
  • a successful education assessment outcome for the student or intending student; or
  • completion of a AVTA qualification will lead to an employment outcome; or
  • a learner will successfully complete a training product on its scope of registration; or
  • a training product can be completed in a manner which does not meet the requirements of the Standards for Registered Training Organisations (RTOs) 2015.

AVTA does not:
  • claim to commit to secure for, or on the student or intending student’s behalf, a migration outcome from undertaking any course offered by the College

Course Information

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Delivery Mode

Face to face

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Locations

TAS & NSW

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Number of units

28 units of competency

(11 core units + 17 elective units)
Tuition Fees

Onshore Fee

$13,000*

Offshore Fee

$14,000*

*Non-Tuition fees is not included in this price
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Mode of Delivery

  • The college will not deliver more than one-third of the units in the qualification by online mode to international students.
  • The college will ensure that for each compulsory study period international students are enrolled in, at least one unit is not delivered through online learning unless it is the final unit of their qualification.

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