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Advanced Diploma of Hospitality Management

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Duration

104 weeks

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Offshore Tuition Fee

$19,000*

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Course Code

SIT60322

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Number of units

33 units

Pre Enrolment Information

Prior to enrolment, it is a mandatory requirement for students to attend a Pre-Enrolment Consultation session to ensure students are fully aware of the required course information and can make an informed decision.

Course Overview

SIT60322 – Advanced Diploma of Hospitality Management reflects the role of highly skilled senior managers who use a broad range of hospitality skills combined with specialised managerial skills and substantial knowledge of industry to coordinate hospitality operations. They operate with significant autonomy and are responsible for making strategic business management decisions.

This qualification provides a pathway to work in any hospitality industry sector and for a diversity of employers including restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.

Course Duration

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Pre-Requisites

 Units in this qualification Pre-requisite unit
SITXFSA007 – Transport and store food
SITXFSA008 – Develop and implement a food safety program
SITXINV006 – Receive, store and maintain stock
SITXFSA005 – Use hygienic practices for food safety
SITXFSA007 – Transport and store food
SITXFSA008 – Develop and implement a food safety program
SITXFSA006 – Participate in safe food handling practices

Entry Requirements

Successful completion of Australian Year 12 or Australian equivalent is mandatory.

Students must be 18 years old and above.

A minimum of IELTS 6.0 or equivalent is required.

Course Format

Core Unit CodeCore Unit Title
BSBFIN601Manage organisational finances
BSBOPS601Develop and implement business plans
SITXCCS016*Develop and manage quality customer service practices
SITXFIN009Manage finances within a budget
SITXFIN010Prepare and monitor budgets
SITXFIN011Manage physical assets
SITXGLC002Identify and manage legal risks and comply with law
SITXHRM009Lead and manage people
SITXHRM010Recruit, select and induct staff
SITXHRM012Monitor staff performance
SITXMGT004Monitor work operations
SITXMGT005Establish and conduct business relationships
SITXMPR014Develop and implement marketing strategies
SITXWHS008Establish and maintain a work health and safety system
Elective Unit Code
Elective Unit Title
SITHACS009Clean premises and equipment
SITXHRM008Roster staff
SITXFSA005Use hygienic practices for food safety
SITHIND008**Work effectively in hospitality service
SITXFSA006Participate in safe food handling practices
SITXINV008Control stock
BSBCMM411Make presentations
BSBTWK503Manage meetings
SITXWHS007Implement and monitor work health and safety practices
SITHACS016Provide accommodation reception services
SITXCCS015Enhance customer service experiences
SITXCCS010Provide visitor information
SITXFSA007Transport and store food
SITXFSA008Develop and implement a food safety program
SITHIND006Source and use information on the hospitality industry
SITXINV006Receive, store and maintain stock
SIRXOSM007Manage risk to organisational reputation in an online setting
SITXINV007Purchase goods
SITXCOM010Manage conflict
Notes

The following units within this qualification require service periods as follows:

*SITXCCS016 – Develop and manage quality customer service practices requires students to complete 4 service periods in an operational business environment where customer service takes place.

**SITHIND008 – Work effectively in hospitality service requires students to provide hospitality service to customers for a minimum of 36 complete service periods in an operational hospitality environment.

Vocational Placement

Vocational Placement Information

Students must be willing to undertake vocational placement. Vocational placement provides students with the opportunity to apply skills and knowledge in real scenarios. It is a requirement of this qualification that students undertake a minimum of 40 complete service periods[1] of unpaid vocational placement[2].

The college organises students’ vocational placement locations. However, students can select their own vocational placement location. The college will assess the suitability of the placement location prior to the students commencing their vocational placement. Students will also be given a vocational logbook, which they must complete during their placement hours. All students must be willing to undertake placement in an operational business and operational hospitality environment.

Students will be required to arrange, at their own expense, transportation to and from their placement facility. Should students be required to travel interstate for placement, the college will cover the cost of all interstate travel and accommodation during the placement; however, students will be required to organise their own local travel to and from these facilities.

Students must complete prerequisite units prior to placement and must be deemed competent in prerequisite units.

Students are required to organise their own travel to and from these facilities and may be required to undertake placement anywhere within Australia.

[1] A complete service period (shift) equals 6 hours or more

[2] SITXCCS016 – Develop and manage quality customer service practices requires students to complete 4 service periods in an operational business environment where customer service takes place.

SITHIND008 – Work effectively in hospitality service requires students to provide hospitality service to customers for a minimum of 36 complete service periods in an operational hospitality environment.

Student Equipment Required

Students MUST have the following IT equipment prior to enrolling with Australian Vocational Training Academy and will require a suitable study space for self-study, assessment activities, or to participate in online classes.

Students are required to have their own laptop prior to the commencement of their course.

Hardware requirements:

Desktop or laptop with the following recommended System Requirements:

  • Specification of desktop or laptop is as below:
    • Processor: 2.5–2.9 GHz process
    • Memory: 8 GB
    • Display Card: 1 GB GPU
    • Disk Space: 100 GB
    • Microsoft® Windows® 8.1 or Windows 10 version 1809 or above  
    • Apple® macOS® Monterey v12, or Apple® macOS® Big Sur v11, or Apple® macOS® Catalina v10.15  
  • A webcam, e.g. built-in to a laptop or a USB webcam.
  • Audio input and output suitable for video conferencing or online classes.
  • A headset or earbuds with a microphone is recommended.  
  • Photo/scan – a camera, e.g. on a mobile phone, can be required to scan and submit handwritten materials.

Software Requirements: 

  • A web browser such as Microsoft Edge, Firefox, Google Chrome, or Safari.  
  • Student is expected to access the web version of Microsoft Office 365 (i.e., Microsoft Outlook, Teams, Word, Excel, PowerPoint, Planner, To Do, and Project).
  • Students studying CAD will have access to the College’s Computer-aided design (CAD) system (if applicable to students qualification)

Internet Requirements:

  • A reliable, high-speed broadband internet connection with sufficient upload and download capacity. A Wi-Fi or mobile connection can be acceptable.  
  • Students will have access to the college’s wireless connection whilst on campus. 
  • Community internet and computer access:
  • In Australia, public libraries offer free access to computers and the internet, although students may require a membership card or be required to pay a small charge.
  • Students may need to book ahead if they wish to use library services.
  • Students will also have access to printing and photocopying services on a pay-per-page basis. Most libraries also provide wireless hotspots and recharging stations at no cost for students using their own devices. 

Other Information:

The college encourages students to acquire the following skills and knowledge related to operating and maintaining an efficient study environment:

  • Know how to install, use, and keep their computer’s internet browser and other software up to date (e.g. installing security updates)
  • Be proficient in connecting their laptop and/or mobile device to wireless networks either at the college campus, your local library, or other locations
  • Ability to use a web camera and headset/microphone
  • Know how to use cloud storage (e.g. through Office 365 OneDrive)
  • Ability to use Microsoft Word and other related software packages.

Related Occupations

The following academic and employment pathways are available to students who complete this qualification:

Area Manager
Motel Manager
Operations Manager

Please Note: Completion of an AVTA qualification does not guarantee an employment outcome.

Qualification Issued

Once the units of competency required in the training package for this qualification have been successfully completed, the student will be issued with SIT60322 – Advanced Diploma of Hospitality Management and an academic transcript of all completed units within 30 calendar days. Students who successfully complete individual units of competency within the qualification, but not the qualification in its entirety will be eligible to receive a Statement of Attainment. This document contains a record of all completed units and will be available to students by the end of their course.

AVTA does not guarantee:
  • a successful education assessment outcome for the student or intending student; or
  • completion of a AVTA qualification will lead to an employment outcome; or
  • a learner will successfully complete a training product on its scope of registration; or
  • a training product can be completed in a manner which does not meet the requirements of the Standards for Registered Training Organisations (RTOs) 2015.

AVTA does not:
  • claim to commit to secure for, or on the student or intending student’s behalf, a migration outcome from undertaking any course offered by the College

Course Information

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Delivery Mode

Blended mode of delivery consisting of face-to-face and online delivery

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Locations

TAS & NSW

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Number of units

33 units of competency

(14 core units + 19 elective units)
Tuition Fees

Onshore Fee

$18,000*

Offshore Fee

$19,000*

*Non-Tuition fees is not included in this price
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