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Diploma Of Community Services


52 weeks

Offshore Tuition Fee


Course Code


Number of units

20 units

Pre Enrolment Information

Prior to enrolment, it is a mandatory requirement for students to attend a Pre-Enrolment Consultation session to ensure students are fully aware of the required course information and can make an informed decision.

Course Overview

CHC52021 – Diploma Of Community Services reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.

At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.

Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.

To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of the units of competency.


Course Duration

Weeks Tuition
weeks break
Total Duration

Entry Requirements

Successful completion of Australian Year 12 or Australian equivalent is mandatory.

Students must be 18 years old and above at the commencement of this qualification.

A minimum of IELTS 6.0 or equivalent is required.

Qualification Issued

Once the units of competency required in the training package for this qualification have been successfully completed, the student will be issued with CHC52021 – Diploma Of Community Services and an academic transcript of all completed units within 30 calendar days. Students who successfully complete individual units of competency within the qualification, but not the qualification in its entirety will be eligible to receive a Statement of Attainment. This document contains a record of all completed units and will be available to students by the end of their course.

AVTA does not guarantee that:

  • a successful education assessment outcome for the student or intending student; or
  • completion of an AVTA qualification will lead to an employment outcome; or
  • a learner will successfully complete a training product on its scope of registration; or
  • a training product can be completed in a manner which does not meet the requirements of the Standards for Registered Training Organisations (RTOs) 2015.


There are no pre-requisites for this course

Course Format

Unit CodeCore Unit Title
CHCCCS004Assess co-existing needs
CHCCCS007Develop and implement service programs
CHCCCS019Recognise and respond to crisis situations
*CHCCSM013Facilitate and review case management
*CHCDEV005Analyse impacts of sociological factors on people in community work and services
CHCDFV001Recognise and respond appropriately to domestic and family violence
CHCDIV001Work with diverse people
CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003Manage legal and ethical compliance
CHCMGT005Facilitate workplace debriefing and support processes
CHCPRP003Reflect on and improve own professional practice
*HLTWHS003Maintain work health and safety
Elective Unit Code
Elective Unit Title
*CHCCCS038Facilitate the empowerment of people receiving support
CHCMHS001Work with people with mental health issues
CHCDIS017Facilitate community participation and social inclusion
*CHCDIS019Provide person-centred services to people with disability with complex needs
CHCPRP001Develop and maintain networks and collaborative partnerships
CHCDIV003Manage and promote diversity
CHCCOM003Develop workplace communication strategies
CHCMGT003Lead the work team

The above selected elective units may be substituted for any of the approved elective units from the training package, that meet with the packaging rules for this qualification as mentioned above.

* The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice. No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Vocational Placement

Vocational placement is an essential component of this qualification. Vocational placement consolidates the students’ knowledge within the real health environment, applying theory to practice.

Students will be required to undertake 200 hours of unpaid vocational placement.

AVTA organises student placement. Students will be required to complete given logbook and workplace diary during their placement hours.

All students must be willing to undertake placement in a health care or community care facility and within a simulated lab environment during the program. Students are required to organise their own travel to and from these facilities and may be required to undertake placement in regional areas.

Prior to attending vocational placement, students must demonstrate satisfactory course progression.

Before commencing Vocational Placement:

Students must meet the following mandatory requirements at their own expense. Students will be notified via email on when to obtain these documents:

  • As per placement facility requirements, it is mandatory for students to have up to date immunisation records, including COVID-19 vaccinations and Influenza vaccinations. There may be additional immunisation records required depending on the placement facilities’ policies.
  • At their own expense, 30 days before placement, provide an Australian Federal Police Certificate indicating that the student has passed the Australian Federal Police (National) Check. The National Police Check should be less than 1 year old.
  • *Medical Clearance: Have no medical or physical injury/condition that would prevent them from working safely and/or injuring themselves and/or residents whilst working within a health care or community care facility whilst assisting residents with day-to-day physical activities/tasks.


*Medical Clearance

Offshore International StudentsThis is done prior to arrival to Australia, as part of Health Examination where health records are sent directly to Department of Immigration and Border Protection (DIBP) by panel of doctors.
Onshore International Students1.    This is done prior to arrival to Australia, as part of Health Examination where health records are sent directly to Department of Immigration and Border Protection (DIBP) by panel of doctors.

2.    As part of visa renewal process, students are required to undergo health examination

Domestic StudentsAll domestic students are required to provide medical clearance from GP

Related Occupations

Senior Youth Worker
Aboriginal Housing Worker
Community Development Worker for Social Housing
Assistant Community Services Worker
Community Work Coordinator
Support Facilitator (Disability)
Support Facilitator (Community Services)
Community Housing Worker
Assistant Community Worker
Coordinator of Volunteer Work
Team Leader
Family Support Worker
Disability Team Leader
Early Intervention Worker
Community Care Manager
Care Team Leader
Community Access Coordinator
Pastoral Care Counsellor
Youth Housing Support Worker
Housing Manager
Welfare Support Worker
Case Coordinator (Disability)
Housing Assistant
Community Recreation Coordinator
Community Housing Resources Worker
Family Services Coordinator
Pastoral Care Worker
Community Worker
Community Services Coordinator
Case Coordinator (Community Services)
Aboriginal Neighbourhood House Coordinator
Community Program Coordinator

Completion of an AVTA qualification does not guarantee an employment outcome.

ID: AV4839

Course Information

Delivery Mode

Face to Face, Distance and Online



Number of units

20 units of competency

(12 core units + 8 elective units)
Tuition Fees

Onshore Fee


Offshore Fee


+ $500 Placement Fee*
*Non-Tuition fees is not included in this price

Enrol to Diploma Of Community Services

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